Policies
Accessibility statement
We want everyone to be able to browse and buy from Bespoke, including people who use assistive technology. This statement describes what we do and how to tell us if something gets in your way.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We treat accessibility as ongoing work and review the site as we add features.
What we do
- Pages use semantic headings, landmarks and labeled controls.
- The site can be used with a keyboard, with visible focus.
- Product images have descriptive alternative text.
- Text and controls are designed for readable contrast and can be zoomed up to 200%.
- Animation respects your device’s reduced-motion setting.
Known limitations
Our 3D immersive gallery is a visual experience and may be hard to use with a screen reader. Every painting in it is also available in the standard collection pages, which work fully with assistive technology.
Some content from third parties, such as payment and review providers, is outside our direct control, but we work with providers to improve it.
Need help or found a problem?
If you have trouble using any part of the site, email us at ycpliang@gmail.com. Tell us the page and what happened, and we’ll help you complete your order and work on a fix. We aim to reply within one business day.